Shipping & Returns

We accept Paypal (www.paypal.com)
 

And provide Worldwide Delivery

1) Freight:

Weight < 2KG:

Total Shipping Cost = Total Weight (Kg) x 13.5 USD/kg + 2 USD*

* 2 USD is Post Office Registration fee for each parcel

e.g. rubber x2 + blade x 1
0.1kg x 2 + 0.25kg = 0.45kg (please check item's weight from item's page)

Total freight = 0.45 x 13.5 + 2 =8.075 USD

Weight > 2KG : Contact us first

2) Courier
-Hong Kong Post Office & Post Office in your country (e.g. USPS )
-Tracking: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

-Better service is available provided by UPS,  please contact us first if you want UPS to carry your parcel.

3) Service
Registered Air Parcel (Provided tracking information)

4) Shipping Time
1-2 weeks worldwide under normal condition.

5) Taxes
No Tax here but customer should be aware of tax in their own country.

6) Returns / Exchange
- Return and Exchange is accepted.
- Unless mistake from us, customer should be responsible for any extra shipping cost, and item should be in 100% new with original package.
- Please contact us first if you got problem with your parcel.


Frequent Asked Questions:

1) Why my order has been marked as 'Delivered' but I still have not received the parcel yet?
 
Because usually customer won't tell us whether they have received the parcel or not. And it is impossible for us to go to the post office / courier to check the status of each parcel every day. Therefore for all the ordes that have been sent out, they will be just assumed to be delivered, and be marked as [ Delivered ] in the status. 
An email will be sent to you automatically by the system for any change that been made to your order.
 
2)  How to get my tracking number?

When we sent out your parcel, an email will sent to you telling you that your order has been Delivered, (Refer to Question 1) That email will also carry a message telling you the tracking number in the [ Comment ] part.

OR, You can --->  Log In to your account ---> Find your order ---> Look at the Comment part
We will write your tracking under the comment part of your order.
If you still can't find it, please email us.





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